With over 209 assignments completed for 137 organisations, Cindy Tonkin brings a wealth of cross-industry expertise to the Executive Office. Her portfolio reflects a career dedicated to navigating complex stakeholder landscapes and delivering measurable transformation for blue-chip and regulated entities.
The Governance Pillar: Public Sector & Infrastructure
Cindy specialises in driving efficiency and alignment within high-governance, risk-averse, and hierarchical environments.
- NSW Police Force: A 12-year strategic partnership encompassing 17 assignments in organisational restructuring and process re-engineering.
- Aged Care Quality and Safety Commission: Led the digital migration and capability uplift for national training programs.
- Transport for NSW / Roads & Maritime Services: Identified systemic rework reductions and delivered substantial annual savings.
- Australian Broadcasting Corporation (ABC): Strategic advisory for data and analytics business units.
- Independent Pricing and Regulatory Tribunal (IPART): Focused on operational process improvements.
The Precision Pillar: Financial Services & Analytics
Proven expertise in managing data-heavy transformations and high-pressure corporate environments where accuracy is paramount.
- Commonwealth Bank (CBA): Extensive work across Retail, Pricing, and Analytics divisions to improve stakeholder satisfaction and operational flow.
- HSBC: Targeted interventions for Data and Analytics teams to enhance operational throughput.
- Telstra: Deep experience across Analytics and Reporting units, bridging the gap between technical teams and business leaders.
- Suncorp & NAB: Strategic alignment and capability development for specialist teams.
The Scale Pillar: Global Blue-Chip & Technology
Delivering “Force Multiplier” results for world-class organisations with complex global footprints.
- Salesforce & IBM: Engaged for executive coaching and leadership team building to drive alignment during periods of rapid growth transition
- SAP (Australia and New Zealand): Trusted advisor for strategic proposals and organisational empathy mapping to meet realistic market requirements.
- Volvo Car Australia: Developed leadership capability and strategic alignment for senior sales management teams.
- Fujitsu & Compaq: Lead high-stakes communication and presentation capability programs to ensure technical expertise was effectively translated for executive stakeholders.
- Louis Vuitton Moet Hennessy (LVMH): Enhancing operational standards for global luxury leadership.
Comprehensive Engagement History
In addition to the strategic pillars above, Cindy has delivered impactful results for a range of organisations, including:
Education & Research: University of Sydney, UTS, Western Sydney University, MGSM, Charles Sturt University.
Healthcare & NGO: Cancer Council (NSW and VIC), Heartkids, Breast Cancer Network Australia, Relationships Australia.
FMCG & Industrial: Unilever, BHP Billiton, ExxonMobil, Roche, Bridgestone, PGH Bricks.
Travel & Digital: TripAdvisor, Viator, Travelocity, Sabre.